Imagine the moment when you finally get the chance to comfortably watch the much-awaited latest episode of the docu-series on CNN. But only twenty minutes later, the video stops just as you are about to move to an important part of the episode.

With the service down, all online activity comes to a stop. You try googling something but the web page displays a ‘no internet’ message. You huff and puff because with the internet down, everything else also goes down.

Even though this is just one of those few days when a seemingly stable provider like Hawaiian Telcom seems to be acting up, it takes quite a lot to keep one’s calm when the sheer frustration of the situation is all that one feels.

Are Internet-Related Service Issues Recurrent with Hawaiian Telcom?

Not quite so. Internet-related service issues are not recurrent with Hawaiian Telcom internet service apart from the occasional rare network glitch.

Service-related issues with Hawaiian Telcom may pop up randomly. Though it’s quite normal to feel frustrated in such a situation, rest assured Hawaiian Telcom will do everything to restore your service as soon as possible.

The best part is that the average Hawaiian Telcom consumer will always be optimally facilitated and supported throughout the process. Nonetheless, the company ensures that its subscribers are always ready to tackle any kind of unplanned errors on their end.

However, if you are a new subscriber and are facing issues with the Hawaiian Telcom digital service, then this guide might help to provide the answers that you may be looking for.

Possible Reasons for Various Hawaiian Telecom Service Issues

Is your home network facing consistent connectivity problems? Or something random occurred that you were unprepared for?

Irrespective of the monthly package you have subscribed to, it is important to keep in mind that you can likely face certain internet problems, especially when they are the least expected. This could be due to the service outage in your area. Or maybe not.

That’s why before you rush to contact the Hawaiian Telcom tech support with your internet-related issues, you need to take some time to figure out exactly what the issue is.

If it is a mere malfunction issue, it can easily be fixed with some simple troubleshooting tips and tricks that won’t even take much time on the user’s end.

Here are some quick Hawaiian Telcom Troubleshooting fixes that will help you resolve service-related issues within no time:

Check If All the Connected Cable Wires Are Properly & Firmly Fixed

Did you try logging into your Facebook account and were unable to connect?

If that’s the case, first check if all the cables are tightly plugged in and see that the modem/router is turned on. Inspect all service cords and double-check cable connections that run to the modem/router and your laptop.

Restart the device and see if that works. If the internet starts working, then good for you.

All wire cords after some time become loose or may need to be replaced. If there is no physical damage to all such wires, then a simple reboot will be enough to restart the internet once again.

Otherwise, it’s better to check if the plugged-in wires are in decent condition or not. Replace any wires that may wear out over time.

Make sure that the power source is turned on. However, if you have recurrent internet issues, always check if the wires are intact. Next check if they have not been degraded over time.

Inspect the Settings of Your Internet-Based Equipment

Through constant progress in the past 20 years, Hawaiian Telcom accelerated its technological growth and took connectivity solutions to the next level. That’s why it’s a rare occurrence when Hawaiian Telcom’s internet is glitchy or if there are hiccups in the network signals.

To resolve any unexpected service issues, users should check the software settings of their internet equipment. Often the complex modem or router settings can cause issues.

While many subscribers immediately personalize settings but if that’s giving them errors, then it’s best to reset to default. This may instantly help in improving internet speed as well.

Restart Your Internet Equipment

Another troubleshooting tip is to restart the router or modem. This doesn’t require much rocket science on the part of the user. All they have to do is find the power button that’s usually located at the back of the router and keep it pressed on until the device doesn’t jump close.

And then repeat the process so that it can be turned on. Unplug the device from the main power if necessary. And let the equipment sit for a good 5 minutes or so. After plugging the router back in, the internet connection and in general, the connection is expected to become better.

If so, this is a good reason why consumers should restart their internet devices.

Reset the Internet Equipment If You Have to

Are you excited to explore the new range of TV channels after the recent upgrade in your Hawaiian Telcom internet plans? Did the air whoosh out of all your exciting plans because the internet signal is sloppy, to begin with?

There’s no need to fret, for this problem can easily be fixed. Simply reset your internet-based device and you are good to go!

This is especially useful since a simple device reset can immediately improve the network performance of your internet-based devices like the wireless modem or router.

While resetting the device would automatically revert all device settings and configuration would go back to default settings, it would also mean that all the saved changes made to the configurations on the device, would also be lost permanently.

Invest in a Decent Modem for Your Internet Service

For consumers thinking of opting for Hawaiian Telcom internet, the provider ensures that you make good use of its advanced modem, which meets the latest technological standards.

These modems support fast internet speeds for several internet devices at the same time.

The service provider ensures that via its strong feature of whole-home internet, every nook and cranny of your home is covered by terrific Wi-Fi signals. However, similar to other devices, even your router and modem require a break now and then.

Did the Above-Mentioned Tips & Tricks Fail to Work? Check if There’s an Outage in the Area

Hawaiian Telcom is a high-speed internet service that offers an extensive range of digital services including internet within all islands in the Hawaiian state. Around 94 percent of digital services are facilitated by this provider.

That’s why if your internet service continues to malfunction or does not work as it normally does, we recommend that you check up with the provider if there is an outage in the area.

Many times, the provider informs consumers that an area-wide outage will take place. Other times, if it’s uninformed, then some error has occurred in the infrastructure.

Hawaiian Telcom is available in the areas mentioned below:

Contact Hawaiian Telcom Internet Service

Disruption in your Hawaiian Telcom internet service is rare and random but there are times when you do suffer from issues that occur suddenly. In that case, contact Hawaiian Telcom customer support for immediate service resolution.

Simply dial 1-844-945-2202 and the Hawaiian Telcom service representative for instant professional support and technical assistance.

Wrapping Up

Well, there you are! This troubleshooting guide aims to help consumers understand basic details about service disruption in the area so that all online activity can quickly and easily resume within no time!

Frequently Asked Questions (FAQs)

What is the best way to contact the Hawaiian Tel customer support team?

Simply reach out to the Hawaiian Telcom customer support team at 1-844-945-2202 and get all your issues resolved within no time.

Why is the fiber internet service not working as advertised?

Like everything else, the internet too has some good days and some bad. If you are facing any sort of service disruption in your selected internet plan, then it could be due to any external factors like infrastructure-related issues or just a simple device malfunction at your end. Restart the device to make it operational.

How do I know if there is a Hawaiian Telcom outage in the area?

To know everything about possible outages, contact Hawaiian Tel customer service at 1-844-945-2202, where you will be directed straight to the concerned dept and get your issues resolved.